Data Deletion Request


You may be entitled to request that HighLevel erase any personal data that it holds about you. We will make reasonable efforts to promptly respond to such requests. In any event, we will respond within one month of (i) our receipt of your written request, or (ii) our receipt of any further information we may ask you to provide to enable us to comply with your request (whichever is later).

The information you provide in this form will only be used for the purposes of:

(i) identifying the personal data you are requesting that we erase and (ii) responding to your request.

1. Personal Data

2. Are you the data subject?

To ensure we are erasing data of the right person, we require you to provide us with proof of your identity and of your address. Please supply us with a photocopy or scanned image (do not send originals) of one or both of the following: 

  • Proof of Identity (examples: passport, photo ID, national identity card, birth certificate)

  • Proof of address (examples: utility bill, bank statement, credit card statement (no more than 3 months old), current driver’s license)

3. Details of the data subject (if different than the requestor)

4. Reason for Erasure Request

Given the sensitive nature of erasing personal data, GDPR Article 17(1) requires certain conditions to be met before a request may be considered. Please supply us with the reason you wish your data to be erased, and please attach any justifying documents. Check the appropriate box:

5. What Information Do You Wish to Erase?

Please describe the information you wish to erase. Please provide any relevant details you think will help us to identify the information.

Please note that in certain circumstances where erase would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of a legal defense or exercise of other legal claims, we may not be able to erase the information you requested in accordance with article 17(3) of the GDPR. HighLevel reserves the right to charge a fee or refuse the request if it is considered to be manifestly unfounded or excessive.

6. Declaration

I confirm that I have read and understood the terms of this HighLevel Data Deletion Request Form, and I certify that the information given in this application is true. I understand that it is necessary for HighLevel Inc. to confirm my/the data subject’s identity, and it may be necessary to obtain more detailed information in order to locate the correct personal data. 

Documents which must accompany this request

  • Evidence of your identity

  • Evidence of the data subject’s identity (if different than the requestor)

  • Authorization from the data subject to act on their behalf (if applicable)

  • Any supporting documents to justify the request