Privacy Policy

Overview


OneClickSystem AI (“OneClickSystem,” “we,” “us,” and “our”) values your privacy and is dedicated to safeguarding it through adherence to this Privacy Policy (“Privacy Policy”). This document outlines our practices regarding the collection and use of your Personal Information when you visit our website at https://oneclicksystem.ai or engage with our Platform as further described in the Terms of Service, including any information you may provide through electronic communications to OneClickSystem.

We encourage you to read this Privacy Policy carefully to understand how we treat your Personal Information and the measures we take to protect it. If you disagree with our policies and practices, you should not access or use the Platform. By accessing or using the Platform, you acknowledge and consent to the practices described in this Privacy Policy.

OneClickSystem reserves the right to modify this Privacy Policy at any time and at our discretion. Your continued use of the Platform following any changes signifies your acceptance of those changes. Therefore, we recommend reviewing the Privacy Policy periodically for updates.

This Privacy Policy is governed by and must be read in conjunction with the OneClickSystem Terms of Service, which also encompass the Services detailed within.

The Types of Information That OneClickSystem Collects About You and How OneClickSystem Collects Information About You

OneClickSystem collects two categories of information from you when you interact with the Platform: Personal Information and Non-Personal Information (together referred to as “Information”).

  • Personal Information is data that can be used to identify you personally, such as your name, email address, employer details, job title, department, and telephone number.

  • Non-Personal Information refers to data that does not personally identify you but is related to your usage of our Platform. This includes details of your interactions with the Platform that do not reveal your identity directly.

Information is collected:

  • Directly from you when you provide it voluntarily. This can include subscribing to a newsletter, creating an account, making a purchase, or requesting information from OneClickSystem. When you engage with us for services, participate in events, or contact us directly, you may offer similar information voluntarily. It's your responsibility to have the authority to share Personal Information of others with us, ensuring it aligns with this Privacy Policy.

  • From third parties, through partners, vendors, and other external sources. We engage with various entities for advertising, data analysis, event participation, and other business operations, ensuring they have legal grounds to share your Personal Information with us. We also integrate data from multiple sources to enhance our Platform and services.

  • Automatically through your use of the Platform, utilising cookies, pixel tags, and similar tracking technologies to understand your interactions. Our separate Cookies Policy details how we use these technologies and your control over them.

How OneClickSystem Uses Personal Information It Collects About You and the Purposes for the Collection and Use

The Personal Information collected is utilised to:

  • Enhance Platform Functionality and Services: We use the Information to deliver and personalise our services, including through IP address-based communications for network connectivity, diagnostics, and security. Our use of cookies and similar technologies is outlined in our Cookies Policy.

  • Support and Development: Information aids in providing updates, maintenance, and customer support for our Platform, ensuring it functions optimally and securely.

  • Business Operations: Essential for running our business, including accounting, fraud prevention, legal compliance, and fulfilling contractual obligations. We also use your Information for marketing our services in line with your preferences.

  • Communication: We use your contact information for essential communications, including service alerts, policy updates, marketing materials, and participation in surveys or research, always respecting your communication preferences.

  • Advertising and Marketing: Personalized content and effective campaign analysis may be based on the amalgamation of collected Personal Information, adhering to your device settings and preferences.

  • Platform Improvement: Aggregated data assists in understanding user needs, improving the Platform, and developing new features based on user interaction patterns.

Legal Basis for Processing (For EEA and UK Visitors): We process Personal Information based on consent, contractual necessity, legal obligations, or our legitimate interests, ensuring transparency and adherence to data protection laws. Your rights regarding this processing are outlined, including contact information for further inquiries.

Retention of Personal Information: Your Personal Information is kept only as long as necessary for the purposes stated in this Privacy Policy, adhering to legal and regulatory requirements. You have the right to request deletion of your data under certain conditions, as detailed in the “YOUR LEGAL RIGHTS” section.

How OneClickSystem Protects Your Information

OneClickSystem prioritises the security of your Personal Information and implements robust administrative, technical, and organisational measures to protect it against risks such as loss, destruction, and unauthorised access or disclosure. We demand similar security standards from our suppliers and vendors who may access or use your Personal Information, ensuring they adhere to our strict privacy protocols.

We recognize the shared responsibility in safeguarding data and urge our users to take proactive steps in protecting their accounts and personal information. Despite our efforts, no method of data transmission or storage is entirely secure. If you believe your interaction with OneClickSystem has been compromised, please contact us immediately as detailed in the “HOW TO CONTACT US” section.

When OneClickSystem Shares Your Information

Our collaborative efforts with affiliates, authorised suppliers, and business partners are essential in delivering the OneClickSystem platform and services. We ensure that any sharing of your Personal Information is governed by strict measures to limit its use to purposes that align with this Privacy Policy, maintaining confidentiality and security at all times.

Personal Information may be shared:

  • With Affiliates and Subsidiaries: Limited to purposes consistent with this Privacy Policy.

  • With Suppliers: Authorised vendors and suppliers might need access to Personal Information to perform services like product delivery, website hosting, data analysis, IT services, customer support, etc. We use various software and tools as part of our business operations, processing Personal Information accordingly. Our contracts with these entities include clauses to protect your Personal Information.

  • With Partners: For marketing promotions, joint products, research studies, or to facilitate services on the Platform, always with additional terms or privacy policies provided for transparency.

  • For Advertising and Marketing: We collaborate with third-party partners to deliver personalised ads and analyse campaign effectiveness. This involves sharing your information under lawful bases and according to your preferences.

  • Sales, Mergers & Acquisitions: In events like reorganisation, merger, or sale, Personal Information may be part of the transferred assets.

  • With Your Consent: We may share Personal Information with other parties based on your explicit consent.

Non-personally identifiable information, such as anonymized or aggregated data, may be shared for analytical purposes, trend identification, or the development of new services. Importantly, OneClickSystem does not sell your Personal Information for monetary compensation.

Information From Children

OneClickSystem does not intentionally collect or use information from children under the age of 16. Upon discovering the collection of Personal Information from a child under this age, we will take immediate steps to delete the information. Individuals under 16 should refrain from providing any Personal Information to OneClickSystem. If you are aware of a child under 16 providing us with Personal Information, please contact us using the methods outlined in the “HOW TO CONTACT US” section.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organisations that are not operating on One Click System's behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any site or service to which the Platform links – the inclusion of a link on the Platform does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) - including any Personal Information you disclose to other organisations through or in connection with the Platform or other One Click System Services.

Do Not Track

Some browsers incorporate a "Do Not Track" (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Platform does not respond to DNT signals.

YOUR LEGAL RIGHTS

One Click System respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from One Click System at all). See below for more information, depending on your location.

European Privacy Rights

If you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or nFADP. Additional choices and rights may be available to you depending on which One Click System Services you use.

  • Access, Correction to or Deletion of Your Information. If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “HOW TO CONTACT US” section below. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

    At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you. You may also have a legal right to obtain a copy of your Personal Information. You can make such a request by making a written request in one of the ways described in the “HOW TO CONTACT US” section below. We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.

  • Data Privacy Rights Specific to Individuals in the European Economic Area, the United Kingdom, and Switzerland. You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request portability of your Personal Information. You can exercise these rights by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.

    Similarly, if we have collected your Personal Information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority. Additionally, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF, you may contact JAMS Mediation, Arbitration, and ADR Services to address complaints and provide appropriate recourse free of charge to you. Under certain conditions, you may invoke binding arbitration.

  • Advertising and Marketing Choices. We give you many choices regarding our use and disclosure of your Personal Information for advertising and marketing purposes. You may access or update your contact details and modify your communication preferences by using one of the methods provided under the “HOW TO CONTACT US” section below. Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery. Some advertising content is delivered through the Platform’s use of cookies and similar technologies. Our Cookies Policy includes more information on One Click System’s use of such technologies for advertising and other purposes.

International Compliance

One Click System is a global organisation with its headquarters in the United States. As such, we may transfer your Personal Information between the United States and our affiliates and business partners in other countries. We may also transfer your Personal Information to our third-party service providers, who may be located in a different country to you.

One Click System transfers information internationally to operate efficiently, to improve performance, and to create redundancies to protect information in the event of an outage or other problem. In doing so, we will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with the law wherever we transfer it, including adherence to the Australian Privacy Principles (APPs) when transferring personal information from Australia.

Whenever One Click System transfers Personal Information beyond the country of origin, including from Australia, we will do so in accordance with applicable laws, including the Privacy Act 1988 (Cth) for Australian-sourced personal information. We commit to ensuring that any international transfers of personal information are conducted in a manner that provides comparable safeguards to the protections under Australian law. This includes ensuring any overseas recipients comply with the APPs or an equivalent standard.

One Click System may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will take steps to ensure that any such disclosures are compliant with Australian law and our Privacy Policy.

Data Privacy Framework

One Click System acknowledges the importance of protecting personal data and commits to adhering to the Australian Privacy Principles (APPs) for the handling of personal data collected from Australia. While the original policy referenced compliance with international frameworks such as the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework, One Click System ensures that its practices are in line with the requirements set forth by the Australian Privacy Act 1988 (Cth) for the processing and transfer of personal data.

For personal information originating from Australia and transferred internationally, One Click System will take appropriate steps to ensure that such transfers are carried out in accordance with the Privacy Act and the APPs. This may involve ensuring that overseas recipients undertake to protect the information in a way that is consistent with the privacy safeguards set by Australian law. Our commitment to protecting your personal information does not diminish when your data crosses borders, and we strive to provide a high level of protection in all jurisdictions in which we operate.

California Privacy Rights

This section is addressed to California residents only and provides more information about your rights under the California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq.), as amended. Subject to certain exceptions, the CCPA grants to California residents the rights to: be notified about the collection, use, disclosure, sale or sharing of their Personal Information; request access to, deletion of, or correction of their Personal Information; request to opt out of the “sale” or “sharing” of Personal Information (where such information is sold or shared); limit the use or disclosure of Sensitive Personal Information (as defined under CCPA); and to not be discriminated against for exercising such rights.

One Click System does not sell your Personal Information. If you wish to exercise your right to opt-out of One Click System using your Personal Information for cross-contextual targeted advertising purposes (called “sharing” under the CCPA), you may do so by using the details in the “HOW TO CONTACT US” section or the appropriate withdrawal mechanism provided to you on the Platform.

You can request access to, correction of, or deletion of your Personal Information by using the details in the “HOW TO CONTACT US” section. If you request a deletion of your Personal Information, please note that One Click System may still need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to requesting such deletion, to comply with applicable law, or for other purposes permitted by CCPA. If you submit a request to exercise rights under CCPA, One Click System will ask you to provide certain information to verify your identity. This information will depend on your prior interactions with One Click System and the sensitivity of Personal Information at issue. If One Click System denies your request, we will explain why.

You can designate an authorised agent to make a request under the CCPA on your behalf in certain circumstances. If you use an authorised agent for this purpose, One Click System may ask you to verify your identity or that you provided the authorised agent signed permission to submit a request under the CCPA. If you provide an authorised agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and One Click System will respond to any request from such authorised agent in accordance with the CCPA.

The Privacy Policy describes the categories of Personal Information that One Click System collects and how One Click System uses such Personal Information. If One Click System collects Sensitive Personal Information, we limit our use of the Sensitive Personal Information to uses: (1) you have authorised, (2) that are required to fulfil your requests for goods or services, or (3) that are otherwise allowed by the CCPA or required by other laws or regulations.

The categories of Personal Information collected, disclosed, and sold from California residents over the preceding 12 months and One Click System’s applicable retention periods include:

Colorado Privacy Rights

This section is addressed to Colorado residents only and provides more information about your rights under the Colorado Privacy Act or “CPA.” Subject to certain exceptions, the CPA grants to Colorado residents the rights to: be notified about the collection, use, disclosure, or sale of their Personal Information; request access to, deletion of, or correction of their Personal Information; and request to opt out of the use of Personal Information for targeted advertising, sale, or certain profiling.

You can request access to, correction of, or deletion of your Personal Information by using the details in the “HOW TO CONTACT US” section. If you request a deletion of your Personal Information, please note that One Click System may still need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to requesting such deletion, to comply with applicable law, or for other purposes permitted by CPA. If you submit a request to exercise rights under CPA, One Click System will ask you to provide certain information to verify your identity. This information will depend on your prior interactions with One Click System and the sensitivity of Personal Information at issue. If One Click System denies your request, we will explain why. If we have not responded to your request or asked for additional time to respond to your request within 45 days after you send us a request, you have the right to appeal our failure to take action. To appeal our failure to take action, contact us using the details in the “HOW TO CONTACT US” section.

You can designate an authorised agent to make a request under the CPA on your behalf in certain circumstances. If you use an authorised agent for this purpose, One Click System may ask you to verify your identity or that you provided the authorised agent signed permission to submit a request under the CPA.

Privacy Policy Information Table

Personal Information Category Retention Period Business Purpose Collected Disclosed Sold
Identifiers (such name, address, IP address, email, etc.) See Section 3 of Privacy Policy: “Retention of Your Personal Information” For functionality, customer support, business operations, communication, advertising and marketing, and statistical purposes. Yes Yes No
Personal information defined in Civil Code Section 1798.80(e) (such as signature, SSN, financial information, and insurance information, etc.) No No No
Protected personal information (such as gender, religion, sexual orientation, or disability) No No No
Commercial information (such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, etc.) See Section 3 of Privacy Policy: “Retention of Your Personal Information” For development, customer support, business operations, communication, advertising and marketing, and statistical purposes. Yes No No
Biometric information No No No
Internet or other similar network activity (such as information on a consumer’s interaction with a website, application, or advertisement, etc.) See Section 3 of Privacy Policy: “Retention of Your Personal Information” For functionality, business operations, and statistical purposes. Yes Yes No
Geolocation data No No No
Audio, electronic, visual, thermal, or olfactory information No No No
Professional or employment-related information No No No
Education information No No No
Inferences (such as analytics and preferences) Yes Yes No

Connecticut Privacy Rights

This section is addressed to Connecticut residents only and provides more information about your rights under the Connecticut Data Privacy Act or “CTDPA.” You can exercise your rights by using the details in the “HOW TO CONTACT US” section. If One Click System informs you that we decline to take action regarding your request, you have the right to appeal our failure to take action by contacting us using the details in the “HOW TO CONTACT US” section.

Utah Privacy Rights

This section is addressed to Utah residents only and provides more information about your rights under the Utah Consumer Privacy Act or “UCPA.” You can exercise your rights by using the details in the “HOW TO CONTACT US” section of One Click System.

Virginia Privacy Rights

This section is addressed to Virginia residents only and provides more information about your rights under Virginia’s Consumer Data Protection Act or “VCDPA.” Subject to certain exceptions, the VCDPA grants to Virginia residents the rights to: be notified about the collection, use, disclosure, or sale of their Personal Information; request access to, deletion of, or correction of their Personal Information; request to opt out of the use of Personal Information for targeted advertising, sale, or certain profiling; and to not be discriminated against for exercising such rights.

You can request access to, correction of or deletion of your Personal Information by using the details in the “HOW TO CONTACT US” section of One Click System. If you request a deletion of your Personal Information, please note that One Click System may still need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to requesting such deletion, to comply with applicable law, or for other purposes permitted by VCDPA. If you submit a request to exercise rights under VCDPA, One Click System will ask you to provide certain information to verify your identity. This information will depend on your prior interactions with One Click System and the sensitivity of Personal Information at issue. If One Click System denies your request, we will explain why. If we inform you that we decline to take action regarding your request, you have the right to appeal our failure to take action. To appeal our failure to take action, contact us using the details in the “HOW TO CONTACT US'' section.

How To Contact Us About This Privacy Policy

To ask questions about this Privacy Policy and our privacy practices, contact us at support@oneclicksystem.ai